An AI receptionist that answers while you work.
Ostra answers eligible calls using the business information you approve, captures service requests and caller details, and organizes handled calls in one inbox — with your current website, or no website at all.
Preview your receptionist free before you pay. No live number is activated until checkout.
- Answers using approved business info
- Captures service requests
- Records preferred appointment times
- Organizes handled calls in one inbox
Every handled call becomes a clear, organized record.
Ostra works only from information you approve. When it doesn’t have an answer, it captures the question or follows your escalation rules — it doesn’t guess.
From answered call to organized context.
- 1Ostra answers
The caller reaches your receptionist instead of voicemail, with your approved greeting.
📞 Answered · using approved business info - 2Understands the ask
It distinguishes a general question, a service request, an appointment request, or an urgent escalation.
“Is the unit leaking now?” → details captured - 3Captures or records
It creates a service request, records a preferred appointment time, or flags the call for follow-up.
✓ Service request created · address needed - 4You get the context
The caller details, transcript, summary, and outcome land in your shared inbox.
📥 Sarah M. · Water-heater repair · Austin
See how Ostra handles a call.
Start with a real recorded call, then explore example scenarios by business type — the transcript and the captured outcome are shown below, including when a call needs human follow-up.
Apex Shine Mobile Detailing — real recorded call
A real recorded call with a fictional demonstration business — the agent confirmed a real open slot from connected availability.
Your receptionist works from information you approve.
You control the greeting, business hours, timezone, services, service area, pricing guidance, policies and FAQs, after-hours behavior, and escalation and fallback rules. You also decide what Ostra must never invent.
- Greeting
- Business hours
- Timezone
- Services
- Service area
- Pricing guidance
- Policies & FAQs
- After-hours behavior
- Escalation & fallback
- Information it must not invent
Works with your current website — or none at all.
The AI Receptionist is a standalone product. You can add an Ostra website later if you want one, but you never have to.
Open a call and know exactly what happened.
Every handled call becomes a record with a transcript, a summary, the details Ostra captured, and its honest outcome.
- Sarah M.Follow-up
Water-heater repair · water shut off · address needed
- Daniel R.Service req.
Requested an estimate for a bathroom remodel
- Maya K.Appt. request
Preferred Thursday 10:00 AM · awaiting confirmation
- Unknown callerQuestion
Asked whether you cover the Round Rock area
Caller reported a leaking water heater with the water already shut off. Ostra created a service request for the Austin service area and asked for the service address. The caller needs to provide the address before a technician is scheduled.
One plan. Available now.
Phone answering and lead capture — no Ostra Website required.
Activate AI Receptionist- 200 included AI receptionist minutes
- 1 local business number
- Lead & service-request capture
- Appointment requests (confirmed booking optional)
- Transcripts & summaries
- One shared inbox
- No Ostra Website required
Need a website too? You can add an Ostra Website separately. Compare all plans →
- Included minutes
- 200 / month
- Additional minutes
- $0.25 / min
- Local number
- 1 included
- Appointment requests
- Request by default · confirm with connected availability
- Billing
- Monthly · cancel anytime
Appointment requests are recorded for your team to confirm; with connected availability, Ostra can confirm a real open slot and falls back to a request if it can’t. Recording and transcription depend on your configuration and applicable consent requirements. Number availability depends on region. Monthly billing only; no live number is provisioned before payment.
Questions about the AI Receptionist
No. The AI Receptionist is standalone — it answers your phone and captures leads whether you have a website, use another site, or have no website at all. You can add an Ostra Website later if you want one.
It uses the business information you approve: greeting, hours, timezone, services, service area, pricing guidance, policies, FAQs, and escalation rules. When there is no approved answer, it captures the question or follows your escalation rules rather than guessing.
In the default request mode, Ostra records the caller’s preferred service and time as an appointment request for your team to confirm. When you enable connected availability, Ostra can check a real open slot and confirm it — and if it can’t confirm the slot, it creates a request for follow-up instead.
Yes — you can forward calls from your current number to your Ostra number and keep advertising the number your customers know. Ostra does not take over or control your original carrier line.
Your $129/month plan includes 200 AI receptionist minutes and 1 local business number. Usage is measured by call duration and shown in minutes.
Additional minutes are $0.25 each. You keep answering calls into overage at that per-minute rate — there is no hard cutoff mid-month.
Yes, according to the after-hours rules you set. You decide whether it captures requests, flags urgent calls for callback, or follows your escalation and fallback rules.
Calls can be transcribed and summarized. Recording and transcription depend on your configuration and applicable consent requirements — you control what is stored, and you are responsible for any applicable notice and consent obligations.
You can preview and configure the receptionist before checkout. A live number is provisioned or connected only after the required setup, payment, and test-call steps — no live number is provisioned before payment.
It doesn’t guess. When there’s no approved answer, it captures the caller’s question or follows your escalation and fallback rules, so the inquiry reaches your team instead of being lost.
Give callers a real answer.
Preview your receptionist free, then activate a live number when you’re ready. No website required.